Effective Date: 13 October 2026
Company Name: Anmar Scales Pty Ltd
Anmar Scales Pty Ltd respects your privacy. This policy explains how we collect, hold, use and disclose personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It covers this website, phone, email and in-person dealings, and trade shows, field days and other events.
Information We Collect
We only collect personal information we reasonably need to run our business. This may include:
- Contact Details: Name, email address, phone number, and postal or site address.
- Business Details: Company name, job title, account details, and details of your site and equipment.
- Technical Data: IP address, browser, device and usage data collected through cookies and analytics.
We collect most information directly from you, such as when you enquire online, call, email, request a quote or speak with us at an event. At trade shows, we may also receive your details from the organiser when your badge is scanned at our stand.
How We Use Your Information
We use your information to:
- Respond to enquiries, prepare quotes and arrange site visits.
- Supply, install, service and calibrate weighing equipment, and manage orders and accounts.
- Send product and service updates. You can unsubscribe at any time.
- Operate and improve our website.
- Comply with our legal and regulatory obligations.
How We Share Your Information
We do not sell your personal information. We only share it in these circumstances:
- Service Providers: Businesses that help us operate, such as IT, job management, email marketing, hosting, analytics and payment providers.
- Suppliers and Contractors: Manufacturers and contractors who help supply or install your equipment.
- Legal Requirements: When required or authorised by law.
- Business Transfers: In connection with a merger, sale of company assets, or acquisition.
Some providers, such as our email and analytics platforms, store information overseas, including in the US.
Data Security and Retention
- Security: We take reasonable steps to protect your information from misuse, loss and unauthorised access.
- Retention: We keep information only as long as needed or required by law, then securely destroy or de-identify it.
Access, Correction and Complaints
You can ask to access or correct the personal information we hold about you by contacting us. We will respond within 30 days, and if we cannot meet a request, we will explain why.
If you have a privacy concern, please contact us first and we will respond in writing within 30 days. If you are not satisfied, you can contact the OAIC at www.oaic.gov.au or on 1300 363 992.
Changes to This Policy
We may update this policy from time to time. The current version is always available on this page.
Contact Us
Anmar Scales Pty Ltd
Email: [email protected]
Phone: 1300 854 201
Post: PO Box 4102, Essendon Fields VIC 3041
Address: 189 Northcorp Blvd, Broadmeadows VIC 3047
